Sessions where Infinity Visitor ID is missing (browser-wise view).
Likely missing Infinity Visitor ID sessions.This signal may not be 100% accurate.
Loading incognito sessions...
Browser-wise (VID Missing)
Browser
Sessions
Share
No browser data yet.
Matching Sessions
No data loaded yet.
Time
Session ID
Device
OS
Browser
VID
Call
Landing Page
No session matches to display.
Search ID Lookup
Enter a Search ID to view search parameters with related Session ID and Client ID.
Loading Search ID lookup...
Lookup uses the current range and active filters.
Search Parameters
Enter a Search ID and click Lookup to load search parameters and linked sessions.
Linked Sessions
No lookup executed yet.
Session ID
Client ID
First Seen
Last Seen
Search Response Time
Action
No session matches to display.
Search IDs in Selected Range
No Search IDs loaded yet for the selected range.
Search ID
Session ID
Client ID
Captured At
Response Time
API Status
Results
No Search IDs to display for the selected range.
Slow Resources
Resources taking longer than 800ms to load
Resource URL
Type
Avg Duration
Max Duration
Count
Browsers
Performance by browser
Browser Distribution
Performance by Browser
Browser
Sessions
Avg LCP
Avg INP
Avg Page Load
Score
Devices
Performance by device type, vendor, and model
Device Type Distribution
Performance by Device Type
Device Types
Device Type
Sessions
Avg LCP
Avg INP
Avg Page Load
Score
ThMobileApp (WebView)
Dedicated traffic and performance breakdown for app WebView sessions
App Platform Distribution
App Platforms
Platform
Sessions
Avg LCP
Avg INP
Avg Page Load
Score
Device Vendors
Performance by manufacturer (Apple, Samsung, Google, etc.)
Vendor Distribution
Performance by Vendor
Top Device Models
Model
Vendor
Sessions
% of Traffic
Avg LCP
Score
Countries
Performance by geographic location
Top Countries
Performance by Country
Country
Sessions
Avg LCP
Avg INP
Avg Page Load
Score
Networks
Performance by network connection type (4G, 5G, WiFi, 3G)
Network Distribution
RTT by Network Type
Lower is better
Performance by Network Type
Network Details
Network Type
Sessions
% of Traffic
Avg Downlink
Avg RTT
Avg LCP
Avg Page Load
Performance
Internet Service Providers
Performance by ISP (detected via MaxMind GeoLite2 lookup)
ISP Distribution
Performance by ISP
ISP Details
ISP Name
ASN
Sessions
% of Traffic
Avg RTT
Avg LCP
Performance
Events
Destination demand signals, no-match diagnostics, and conversion flow
Loading Search Intelligence data...
Event stream:
Showing all tracked events with event name and key payload fields for fast investigation.
Showing all events for current filters.
All Events Stream
Latest events with event names and payload details
-
Time
Event Name
Session ID
Path
Event Data
What this answers: Which destinations convert well vs which have high search intent but poor supply?
A destination with lots of searches but low result count and low conversion points to a supplier coverage gap, not a demand problem.
TT favourites
Search payload breakdown by srcType, airports, date, nights, and guests
-
SrcType Id
Airports
Date
Nights
Guests
Count
Destination Performance
"Which markets are high demand but low supply? Which convert well?"
DESTINATION
Destination
Searches
Share %
Avg Results
Zero Result %
Click Rate
Call Rate
Signal
Call Rate by Destination
"Which markets should PPC budget follow?"
DEST
Avg Results per Search by Destination
"Where is supply failing demand?"
SUPPLY
Search Criteria Analysis
Duration (Nights)
"Does 7-night convert better?"
Guest Combinations
"Do family searches underperform?"
Departure Airports
"Which airports have thin supply?"
Supply Gap Analysis
The supply gap report is your most commercially actionable output.
It identifies exactly which destination × criteria combinations have high search volume but low result counts — meaning real customer demand exists that you can't currently satisfy.
Top Supply Gaps — Ranked by Lost Opportunity
"If we fixed supplier coverage here, how many extra conversions would we recover?"
SUPPLY GAP
Destination
Airports
Nights
Searches
Avg Results
Zero %
Lost Clicks
Priority
Recent Zero Results Searches
-
Time
Destination
Airports
Departure
Nights
Guests
Search ID
Conversion Funnel
Search Funnel
Click Position Distribution
Call Click Positions
Top Destinations
Recent Events
Time
Event
Search ID
Details
Click Tracking
Track-level click visibility from data-track and RUM events
Loading click tracking data...
What this answers:
Which tracked click IDs are firing, from which sessions, and on which paths.
Showing all Track IDs for current filters.
Click Tracks by Session and Path
Grouped by track ID, session ID, and pathname
TRACKS
Track ID
Session ID
Pathname
Count
Last Seen
Repeat-Search & Assistance Triggers
Session-rollup view of search repetition, no-call cohorts, and candidate moments to offer travel-expert help.
Loading repeat-search diagnostics...
Loading tracking quality diagnostics...
Repeat-Search Distribution
Sessions grouped by search_count with observed call-click conversion at session level.
Search Count Bucket
Sessions
Session Share %
Sessions with Call
Call Session Rate %
No-Call Sessions
No-Call Rate %
Pods Clicks
Parent path journey and /lsid destination click_url counts (example: home > /lsid page)
LSID
Showing all Pods paths for current filters.
Showing /lsid click_url counts by page type and parent path.
Page Type
Page Path
Click URL
Count
Conversion Analytics
Deep-dive into conversion metrics, speed impact, and diagnostic tools
Loading Conversion Analytics data...
Loading conversion KPI definition...
Infinity Verified Calls
Secondary telephony outcome view (does not replace primary session KPI)
Loading Infinity summary...
Source/Medium Conversion Report
Session, search, and call conversion by acquisition source
Download report to get UTM and Google attribution details
Source/Medium
Total Sessions
Total Searches
Session:Search
Total Call Clicks
Search:Call
Call:Session
Session Conversion Funnel
What this answers: Where are users dropping off in the journey from search to call?
Compare today vs previous period and last week to spot sudden funnel changes.
Conversion Funnel
Search → Results → Click → Call flow
FUNNEL
Funnel Details
With period comparisons
Stage
Count
Sessions
Conv. %
Drop-off
vs Prev
vs Week
Speed Cliff Analysis
Why this matters: Users abandon slow searches. This analysis identifies the response time threshold
where call rate drops sharply — the "cliff". If most traffic lands above the cliff, you're losing conversions to speed.
Call Rate by Response Time
Finding the speed cliff
SPEED
Speed Band Breakdown
Detailed metrics per response time band
Response Time
Sessions
Calls
Call Rate
Trend
Conversion by Page Type
Call Rate by Page Type
Which pages convert best?
PAGE
Page Type Details
Sessions and call conversions per page type
Page Type
Sessions
Calls
Call Rate
WoW
Result Count Impact
Key insight: Zero results = zero conversions. But too many results can overwhelm users.
This chart finds the optimal result count range that maximizes call rate.
Result Count vs Call Rate
Finding the sweet spot
RESULTS
Result Count Bands
Detailed performance by result count
Results Band
Sessions
Calls
Call Rate
Avg Response
Trend
Matched Volume Conversion
Apples-to-apples comparison: Raw conversion rate varies with traffic volume.
This chart normalizes conversion by looking at similar-traffic time periods, revealing the true underlying trend.
Normalized Conversion Trend
Controlling for volume variations
TREND
Live Alert Thresholds
System Health Status
Green/Amber/Red thresholds for all key metrics
LIVE
Metric
Current
Status
Thresholds
Action
On-Call Diagnosis Protocol
When conversion drops: Run through this checklist to identify the root cause.
Each check is designed to rule out or confirm common failure modes.
Today vs 7-Day Average
Diagnostic Checklist
Click "Run Diagnosis" to analyze current system state
Funnel Analysis
Drop-off calculation logic
Stage drops are event-to-event losses:
After Search drop = search_submitted - results_returned
After Results drop = results_returned - result_clicked
After Click drop = result_clicked - call_click
Drop % = dropped / previous_step * 100
Example A
search=100, results=70, clicks=25, calls=10
After Search: 30 users (30.0%)
After Results: 45 users (64.3%) [primary drop]
After Click: 15 users (60.0%)
After Search: 0 users (0.0%)
After Results: 95 users (95.0%) [primary drop]
After Click: 4 users (80.0%)
If a session exits and no next funnel event fires, that user is counted as drop at the previous stage.
Decision page for where conversion is strongest and where to fix drop-off first
Loading Funnel Analysis data...
What this answers:
Which traffic sources have the strongest funnel progression right now, and which sources leak users between Search, Results, Click, and Call.
Deterioration Summary (Current Vs Previous Window)
Equal-duration window comparison with explicit denominator-based rates.
Loading current vs previous deterioration summary...
Preparing rolling trend context...
Daily Trend Table (Current Window)
Day-level sessions and conversion rates for session->search, session->call, and search-session->call.
Date (UK)
Sessions
Search Sessions
Call Sessions
Session:Search %
SearchSess:Results %
ResultsSess:Click %
Session:Call %
SearchSess:Call %
Stage Progression and Loss
Session-based progression is primary; event-based values are shown for context only.
Stage
Session Count
Session Conv From Prev %
Session Drop From Prev
Event Count
Event Conv From Prev %
Event Drop From Prev
Discrepancy and Tracking Quality
Definitions and quality states are shown explicitly so unavailable metrics are not interpreted as zero.
Reconciling denominator definitions and tracking quality...
Where Users Come From
Top incoming sources by session share
Source Conversion Ranking
Top matrix rows by search volume (bar value = search->call rate)
Drop-off Hotspots
Sources losing the highest user volume at one stage
Source Acquisition Mix
Traffic volume share and quality by source
Source/Medium
Sessions
Session Share %
Searches
Session:Search %
Calls
Call Share %
Search:Call %
Post-Results Engagement
Measures if users scroll after seeing results, how deep they scroll, and whether they trigger load-more.
Loading post-results engagement metrics...
Session Start -> First Search Timing
How long users take from first session activity to their first search_submitted event.
Loading session-start-to-search timing metrics...
Checking session timestamp coverage...
Session Start -> First Search Distribution
Session-level latency buckets from session start to first search.
Latency Bucket
Sessions
Session Share %
Avg Time
P90 Time
Source Post-Results Scroll & Load More
Session-level engagement after first results_returned event by source.
Source/Medium
Results Sessions
Scrolled Sessions
Scrolled %
Avg Scroll Depth
Max Depth
Load More Sessions
Load More %
Scrolled + Load More
Scroll Deepth and Load More Paths
Same post-results engagement view grouped by pathname.
Path
Results Sessions
Scrolled Sessions
Scrolled %
Avg Scroll Depth
Max Depth
Load More Sessions
Load More %
Scrolled + Load More
Source Funnel Matrix
Source-level volume, conversion, drop stage, and recommended action
Preparing source matrix...
Source/Medium
Searches
Results
Clicks
Calls
Search:Call
Biggest Drop Stage
Drop %
No Match %
Zero Results %
Lost Calls
Recommendation
Source Drop-off Reason Mix
Diagnostic split of no-match, zero-results, no-click, and no-call signals by source. Signals can overlap.
Source/Medium
Searches
No Match
Zero Results
No Click After Results
No Call After Click
Dominant Reason
Dominant Users
Signal Share %
Path Drop-off Reason Mix
Same diagnostic reason split by path to find where friction patterns repeat. Signals can overlap.
Path
Searches
No Match
Zero Results
No Click After Results
No Call After Click
Dominant Reason
Dominant Users
Signal Share %
Drop-off Hotspot Table
Stage-level leakage by source
Source/Medium
Stage
Dropped Users
Drop %
Searches
Calls
Lost Calls
Path Drop-off Hotspots
Which paths lose users the most at each funnel stage
Path
Drop Stage
Dropped Users
Drop %
Searches
Results
Clicks
Calls
No Match %
Zero Results %
Lost Calls
A/B Testing
Search results: Load More button vs Lazy loading (more hotels load automatically while scrolling).
Full analysis
statistics, click positions, devices, daily trend and data quality
A smaller lift needs more data before a winner is called. Run for at least a full week so weekday and weekend visitors are both included.
Page Search Insights
Search counts from search_path, dwell-time by page revisits, and top clicked events.
Loading Page Search Insights...
SERP revisit-safe logic:
searches are counted from search_path on search_submitted,
and time spent is measured from consecutive event timestamps, so repeated returns to /serp
in the same session are counted as separate visits.
Page Group Summary
Home, SERP, Destination, Holidays, and Hotels with searches, dwell-time, and click leaders.
Page Group
No. of Searches
Unique Search Sessions
Avg Time Spent
Total Time Spent
Visits
Top Clicked Event
Click Events
Use this page to compare search intent and dwell-time by page group.
Home
Search paths on Home pages.
Search Path
No. of Searches
Unique Search Sessions
Avg Time Spent
Visits
Top Clicked Event
Click Events
SERP
SERP searches and repeated SERP revisit behavior.
Search Path
No. of Searches
Unique Search Sessions
Avg Time Spent
Visits
Top Clicked Event
Click Events
Destination
Destination page search behavior and dwell-time.
Search Path
No. of Searches
Unique Search Sessions
Avg Time Spent
Visits
Top Clicked Event
Click Events
Holidays
Holiday page searches and engagement depth.
Search Path
No. of Searches
Unique Search Sessions
Avg Time Spent
Visits
Top Clicked Event
Click Events
Hotels
Hotel page search behavior and click leadership.
Search Path
No. of Searches
Unique Search Sessions
Avg Time Spent
Visits
Top Clicked Event
Click Events
RUM Data Requirements
Workbook-style tabs with date/time-aware data and CSV download per active tab.
Loading workbook-style tab datasets...
Uses the same global date/time and filter controls as other sections.
Telemetry data quality and coverage notes
Loading telemetry quality diagnostics...
At SourceMedium
Session source / medium
Visitors (unique)
Result clicks / sessions
Searches
Search Response Rate
Avg maximum scroll depth
Phone Number clicks
Search to Call %
Sessions with phone click %
Page Load
Avg Session Duration
SERP to FOD
Phone number click on SERP Page
Phone number click on FOD Page
Avg Searches by User
At PPC Campaign
Campaign
Source
Result clicks
Sessions
Phone Number clicks
Searches
Search Response Rate
Avg maximum scroll depth
Phone Number clicks
Search to Call %
Sessions with phone click %
Page Load
Avg Session Duration
SERP to FOD
Phone number click on SERP Page
Phone number click on FOD Page
Avg Searches by User
At Landing Page
Entry page
Entry page type
Result clicks
Sessions
Searches
Search Response Rate
Avg maximum scroll depth
Phone Number clicks
Search to Call %
Sessions with phone click %
Page Load
Avg Session Duration
SERP to FOD
Phone number click on SERP Page
Phone number click on FOD Page
Avg Searches by User
All matching stored records are processed without sampling. N/A means no applicable denominator; Not recorded means no valid source measurement exists. Hover over a timing value or unavailable cell for coverage details. Infinity columns are excluded.
Campaign Insights
Map Google click IDs to campaign context and all related search IDs
Loading GCLID to Search ID mappings...
Use this page to review which search IDs are associated with each GCLID and Google campaign attributes.
GCLID
Google Campaign
Google Ad Group
Google Keyword
Unique Search IDs
Search IDs (Preview)
Showing 0-0 of 0
Page 1 of 1
GCLIDs Without Search IDs
0 GCLIDs from selected range.
Top Campaign Drivers
Ranked by Searches and Clicks (GCLIDs) per Campaign / Ad Group / Keyword.
Unattributed means a GCLID is present, but Campaign, Ad Group, and Keyword details are not available in tracked URLs.
0 unattributed GCLIDs
Rank
Google Campaign
Google Ad Group
Google Keyword
Searches
Clicks (GCLIDs)
Total
Combinations: 0
0
0
AI Analysis
Decision-grade report: Current hour vs Previous hour vs Same hour yesterday
Mode: AI report stays non-blocking. If model output is weak or rate-limited, deterministic fallback is returned with full action schema.
Awaiting run
Generating AI report...
Executive Snapshot
Confidence: -
Click "Run AI Report" to generate the latest decision snapshot.
Key Change Vs Previous
-
Key Change Vs Yesterday
-
Business Impact
-
Confidence Note
-
Confidence And Watchouts
Run report to load confidence details.
No watchouts yet.
Funnel Health Row (Current Vs Previous Vs Yesterday)
Run AI Report to load funnel KPIs.
Drop-off Map
Run AI Report to load drop-off diagnostics.
Behavior Insights
Top Click Zones
No click zone data yet.
Scroll Signals
No scroll signals yet.
Journey Event Patterns
No journey patterns yet.
Segment Drilldowns
Destination Outcomes
No destination breakdown yet.
Device Impact
No device breakdown yet.
Browser Impact
No browser breakdown yet.
Likely Causes
No causes yet.
Action Board
No recommended actions yet.
Evidence Register
No evidence yet.
Current Vs Previous Vs Yesterday
Abandonment Points
No abandonment points yet.
Run AI Analysis to load diagnostics.
Spike Analysis
Enter a timestamp or explicit range to generate a text-first page load spike diagnosis.
Ready to run spike analysis.
Analysis Inputs
Timestamp mode analyzes [timestamp, timestamp + window] and compares against the immediately previous equal window.
Range mode analyzes [start, end] and compares against the previous equal duration.
Text Report
Run analysis to generate a report.
Settings
Dashboard configuration
Backend Status
Connected
Elasticsearch
Connected
Legacy Source
Disabled
Dashboard runs in ES-only mode. Connection is determined by the ES API at /api/rum/es-dashboard
Dashboard Layout Manager
Published
Version - | - widgets | Updated -
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Widget Controls
No widgets configured.
Core Web Vitals Thresholds
Google: ≤2500ms
Google: ≤200ms
Google: ≤0.1
Auto Refresh
Live refresh is fixed at 60 seconds.
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Stage 1 of 4Range: Last Hour
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